FREQUENTLY ASKED QUESTIONS
1. What types of travel services do you offer?
Illusionz Travel specializes in all-inclusive vacations, cruises, adventure tours, destination weddings, sports travel, luxury travel, groups, & custom itineraries. We handle everything from flights and accommodations to excursions and dining recommendations to ensure a seamless experience.
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2. Do you charge a fee for travel planning?
We offer free sessions for initial consultations on all our services. We charge a travel planning fee once our clients have decided to move forward in having us curate a travel proposal. This fee covers the time, expertise, and personalized research I dedicate to creating a seamless and tailored travel experience for you. It ensures that every detail—from flights and accommodations to activities and special requests—is thoughtfully planned with your preferences in mind.
3. Can you help with last-minute travel bookings?
Yes! While we recommend booking in advance for the best deals, we can assist with last-minute travel arrangements depending on availability. Contact us for personalized options.
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4. Do you offer payment plans for vacations?
Yes! We offer flexible payment plans to make the booking process easier for you! You can choose from a variety of options, including AfterPay, Affirm, Klarna, and FlexPay. These services allow you to break your payments into smaller, manageable installments, so you can plan your trip without the stress of paying upfront all at once.
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5. Do you book group travel and destination weddings?
Absolutely! We specialize in group travel, including family reunions, corporate retreats, and destination weddings. We handle all the details to ensure a smooth and enjoyable experience for your entire group.
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6. How do I get started with booking a trip?
You can start by scheduling a free consultation or requesting a quote. Contact us at info@illusionztravel.com or call 804-767-0862. We’ll discuss your preferences and create a personalized travel itinerary just for you!
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7. How much is the travel planning fee?
The travel planning fee varies depending on the complexity and length of the trip. Typically, it ranges from $50 to $500. Once I know more about your destination (single or multi), number of travelers (solo or groups), and travel dates, I can provide a clear quote for your specific itinerary.
8. Once a travel quote is requested, what is the delivery time of the proposal?
Once we receive all the necessary details for your trip, you can expect to receive your customized travel proposal within 5 business days. This allows enough time to thoroughly research the best options and create an itinerary that fits your preferences and price point.
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9. Is there a cancellation or refund policy?
We understand that unexpected events may arise that will result in the cancellation of your trip. Booking cancellations may result in forfeited payments, subject to the cancellation terms of third-party service providers. We will assist our clients in seeking any available refunds or credits, but these are not guaranteed. Any refunds obtained will be subject to a cancellation fee payable to the Agent, not exceeding $150 of the refunded amount.
